Hollie Jones is a marketplace anthropologist who works with global corporations to answer questions about the granular consumer preferences and big picture market shifts that drive timely, data-driven innovation strategies. She has worked with big companies you’ve heard of like Bayer and Burt’s Bees as well as very small companies you haven’t heard of (yet). Jones’s research has impacted product development, brand positioning, message design, customer experience and new market entry strategies. She specializes in using qualitative research to provide an essential context and story for big data, and she has been a champion for the Voice of the Customer throughout her career.
Course: Discovering Consumer Trends