Table of Contents
- How to Enroll
- Incarcerated Students
- Wait List Policy
- Course Cancellations
- Tuition and Payment
- Registration Fees
- Discounts and Tuition Assistance
- Refund policy
- Requesting a Refund Online
- Requesting a Refund via E-Mail
- Medical Leave
- Academic Integrity
- Credit and Grades
- Academic Grievances
- Grades Changes
- Change of Address Policy
- Copyright Policy
- General Grievances, Issues or Concerns
- Harassment and Sexual Harassment
- Honesty in Professional Practice
- Emergency Contact Information
- Social Media Policy
- Disability Support Services
- Library Access
- Learning Studio
- Equal Opportunity
- Family Educational Rights and Privacy Act Annual Notice to Students (FERPA)
Enrollment, Tuition, Fees and Payment
How to Enroll
We encourage you to enroll early, when registration opens, to improve your chances of obtaining a spot in one of our courses. Unfortunately, enrollment is not guaranteed in any course. The following are steps to take for registration:
Step 1: Before enrolling, check the Academic Calendar for term dates and enrollment deadlines.
Step 2: From the course catalog/page, select a course and click ‘Enroll Now’.
Step 3: Click ‘Add to Cart’, complete the online enrollment process, and submit your payment. For available payment options, please see the Tuition and Payment section below. Full payment is due by the first day of class.
Step 4: An e-mail will be sent to you by 5pm, on the Friday before a term begins, which will provide the information you need to get started in the course.
Note: Students are responsible for reviewing the course description, syllabus, and requirements for the course before enrolling. By enrolling, the student accepts responsibility for reviewing the items mentioned as well as reading, understanding, and abiding by all Columbia College Chicago Online policies, procedures, as well as any set of dates listed within the set of policies. If you have any questions, contact your advisor at firstname.lastname@example.org or calling 312-369-JOIN (5646).
You may not participate in Columbia College Chicago Online courses if you are (1) an adult currently incarcerated as a result of conviction of a crime(s); (2) have previously been incarcerated as an adult as a result of conviction of a crime(s), unless the incarceration was the result of a first conviction for any of the following misdemeanors: public intoxication, simple assault, speeding, minor traffic violations, affray or disturbing the peace; or (3) have been convicted of any crime within the past five years. For further information, please contact email@example.com. Additional types of misdemeanors will be approved at the department’s discretion.
Wait List Policy
If a course is full, a perspective student may add himself or herself to an available waitlist that is not at its capacity limit. To do so, choose the course where the waitlist is displayed as an option and complete the checkout process. There is no fee for a place in the waitlist. Your place in the waitlist is prioritized in the order requests are received. When/If spot in the course becomes available, you will be automatically notified via e-mail and given 24 hours to complete the registration process. Please note that instructors do not have the ability to make course registration decisions, please do not contact instructors directly regarding the wait list policy.
Columbia College Chicago Online reserves the right to cancel a course for any reason. If this unfortunately occurs, you will be sent an email notification. You will be given the option to transfer your enrollment to a different course for the current semester, a future semester, or receive a refund. Additional tuition may be due if a different course is chosen.
Tuition and Payment
The amount of tuition due is listed with each course description and varies depending upon the course length, course format, and enrollment size. There are courses that may require additional course materials, such as required texts which can be purchased online or at a local bookstore.
Tuition may be paid by credit card, check, cashier’s check, money order, or wire payment. If your check is returned for any reason, we will charge a $25 service fee.
Credit Card Payment Types:
Columbia College Chicago Online accepts the following credit cards:
- American Express
If you would like to make an international payment, please contact your advisor at firstname.lastname@example.org or 312-369-JOIN (5646) for detailed procedures to make a payment through Flywire at columonline.flywire.com.
If you do not wish to use the online payment process, please contact your advisor at email@example.com or call 1-312-369-JOIN (5646), Monday through Friday, 9:00 a.m. – 5:00 p.m. U.S. Central Standard Time.
Columbia College Chicago Online does not offer a payment plan or financial aid. Full payment of tuition and fees are due before the enrollment period ends, as mentioned above.
In addition to the cost of tuition, each course requires a general non-refundable registration and technology fee.
Discounts and Tuition Assistance
If a student receives a discount offered for promotional purposes, the discount will only apply to tuition, not to registration or technology fees.
Alumni Discount: Alumni are eligible for a tuition discount. For details and discount code, please contact firstname.lastname@example.org or 312-369-JOIN (5646).
Educational Discount: The educational discount is 10% off the cost of tuition. This discount is valid for teachers who are currently employed full-time and teaching at an accredited academic institution. Students must provide proof of eligibility. Columbia College Chicago Online offers this discount to spread knowledge and scholarship within the classroom. Therefore, the discount only applies for the following criteria:
- K-12 classroom teachers at public and private schools.
- Faculty/teaching staff at community colleges
- Faculty/teaching staff at public and private four-year universities or college.
Discount eligibility does not extend to:
- Administrative/non-teaching staff members
- Daycare employees or providers
- Substitute Teachers
- Part-time adult school instructors
- Executive education providers
- Library staff
Teacher most provide proof of eligibility by submitting the Teacher Verification Form.
Please provide proof of employment or certification (college/university identification, college/university website showing your name, and/or current teaching schedule):
Note: Columbia College Chicago Online verifies all requests for the educational discount. Should we determine that you are or are not eligible for the discount, you will be contacted. Eligibility verification remains valid for one academic year.
Drops and Refunds
To receive a full tuition refund, you must withdraw from a course(s) prior to the start of the term listed within the academic calendar. The registration and technology fee of $40 is non-refundable.
- Prior to the start date of a course: 100% refund of the current course, minus the registration and technology fee.
- By Friday of the first week of the course: 40% refund of the current course, minus the registration and technology fee.
- By Friday of the second week of the course: 20% refund of the current course, minus the registration and technology fee.
Requesting a Refund, Drop, Transfer, or Withdrawal.
To request a refund, drop, transfer, or withdrawal, please contact your advisor at email@example.com or call 1-312-369-JOIN (5646), Monday through Friday, 9:00 a.m. – 5:00 p.m. U.S. Central Standard Time. If requesting a refund via e-mail, be sure to include the section, term, and course number.
All drop requests must occur during the first two weeks of a course. If you have recently submitted a drop request, please allow at least 24-48 hours before contacting the department to check on the status of your refund. Please allow up to two weeks to process all refunds made to your credit card. Refunds by check may take up to four weeks.
Students who need to delay their online course(s) for medical reasons may be eligible to transfer the enrollment of the course(s) to a future term. Approval for both transfer or withdrawal will only be considered if the request is accompanied by a written verification from a medical doctor on letterhead and must state that the student cannot complete the term due to illness or injury. The transfer will not be allowed if the student fails to submit medical documentation to the advising team prior to end of week 3 of the course term.
The request for a medical withdrawal or transfer must be sent in writing to the following address:
Columbia College Chicago Online Attn: Student Advising 600 S. Michigan Ave, Suite 500 Chicago, IL 60605
No refunds will be given after the drop deadlines.
Students at Columbia College Chicago Online enjoy significant freedom of artistic expression and are encouraged to stretch their scholarly and artistic boundaries. However, the department prohibits all forms of academic dishonesty. Academic dishonesty is understood as the appropriation and representation of another’s work as one’s own, whether such appropriation includes all or part of the other’s work or whether it consists of all or part of what is represented as one’s own work (plagiarism).
Appropriate citation prevents this form of dishonesty. In addition, academic dishonesty includes cheating in any form, the falsification of academic documents, or falsification of works or references for use in class or other academic circumstances. When such dishonesty is discovered, consequences are at the discretion of the faculty as well as Columbia College Chicago Online.
Columbia College Chicago is accredited at the graduate and undergraduate levels by The Higher Learning Commission of the North Central Association of Colleges and Schools.
Columbia is accredited as a teacher training institution by the Illinois State Board of Education.
For more information about Columbia’s accreditation, please contact:
The Higher Learning Commission of the North Central Association of Colleges and Schools 230 South LaSalle Street, Suite 7-500 Chicago, IL 60604 800.621.7440
Columbia College Chicago is an independent and unaffiliated institution of higher education.
Credit and Grades
Online continuing education courses are currently offered only for credit. Columbia College Chicago Online courses are all 3-credit course offerings. Students will earn 1 course credit for every 15 hours of instruction over the 8 week course term. There is also the expectation that 15 hours of instruction require 30 hours of additional work over 8 weeks.
Columbia College Chicago Online is a part of Columbia College Chicago, which is accredited by the Higher Learning Commission. Students who wish to transfer Columbia College Chicago Online credits to another institution should check with that institution they wish to transfer courses into. Credits are accepted at the discretion of the receiving institution.
Courses taken with Columbia College Chicago Online do not constitute or affect acceptance into Columbia’s main campus programming. To learn more about apply for a degree program within Columbia College Chicago, visit the Admissions Department’s website for more information.
Columbia College Chicago Online uses the following grading scheme for its courses, programs, and certificates:
|Letter Grade||Percent Grade||4.0 Scale|
If extenuating circumstances arise, a student may request to take an “Incomplete” only if the instructor agrees to accept and grade the assignments that are outstanding at a later date. The student and the instructor must agree upon a firm deadline, but this should be no later than three weeks after the last class session. If the work is not completed by the deadline, the instructor will submit a failing grade (F).
A student has the right to appeal academic decisions that affect his or her record at Columbia College Chicago Online as they relate to grade changes, attendance penalties, and incomplete grades. For such requests, please reach out to advising at firstname.lastname@example.org.
Only an instructor can change a grade. The request for a grade change must be submitted by end of the following term for which the original grade was awarded. Both the instructor and Columbia College Chicago Online must approve the change.
Change of Address Policy
All students must have a current mailing address on file with Columbia College Chicago Online. To change your address, please visit the student portal, log in, and click on ‘My Profile’.
Important documentation is regularly sent out via mail, with documents including:
- 1098-T federal tax forms
- Letters regarding enrollment status
- Letters of completion
- Other important information
Columbia College Chicago Online is committed to providing a comprehensive educational opportunity within the context of an enlightened education. Columbia recognizes its obligation to protect the rights of artists, writers, and other makers of creative expression when providing access to copyrighted materials in the course of teaching and all other business conducted at the school. Therefore, we require our members to comply with all applicable laws concerning copyright. Those who willfully violate copyright law assume sole responsibility for their infringement.
You acknowledge and agree that the Website and any necessary software used in connection with the Website (“Software”), as well as all course materials and content provided by Columbia College Chicago Online facilitators, and/or third parties for the online courses (the “Course Content”) contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Website, the Course Content, or the Software, in whole or in part.
Columbia College Chicago grants you a personal, non-transferable and non-exclusive right and license to use the object code version of the Software on a single computer; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Software. You agree not to modify the Software in any manner or form, or to use modified versions of the Software, including (without limitation) for the purpose of obtaining unauthorized access to the Web site, or any portion of the Web site. You agree not to access the Web site by any means other than through the interface that is provided by Columbia College Chicago for use in accessing the Web site.
General Grievances, Issues, or Concerns
Situations sometimes arise in which particular circumstances surrounding a policy decision require special consideration, or students have a complaint about the behavior or performance of a faculty or staff member.
As a general rule, students should address their concerns about a policy decision, faculty member, or behavior/performance of a staff member directly with their academic advisor.
If the complaint remains unresolved, the student may continue to appeal to a higher level of authority, within the appropriate area, up to the vice provost of the Columbia College Chicago Online.
Code of Conduct
Columbia College Chicago Online is proud of its creative and diverse community of faculty, students, and staff who create and participate in educational opportunities in the arts, media, and communications. Columbia provides a caring environment; one in which freedom of expression is valued and civility is observed. Students are encouraged to value our community and to accept responsibility for their individual behavior as well as for the common good.
Columbia College Chicago Online’s Code of Conduct is primarily a positive guide to the creation of a community that encourages the personal and intellectual development of each person, and secondly, a list of behaviors that would interfere with the important work of the community. Each student is expected to be thoroughly familiar with the academic and general requirements and polices as stated on the Columbia College Chicago Online website.
Harassment and Sexual Harassment
Columbia College Chicago Online is committed to fostering an online learning environment free of harassment. Verbal or written conduct that is unwelcome, or that denigrates or shows hostility or aversion toward an individual based on any of the factors listed below will not be tolerated. Harassment of any form is strictly against school policy and may result in disciplinary action.
Harassment is any verbal or physical action based upon race, color, creed, religion, gender, national or ethnic origin, age, handicap, or sexual orientation. Sexual harassment includes but is not limited to sexual advances, requests for sexual favors, or unwelcome contact. Sexual innuendoes, use of obscene language, and telling sexual jokes can also be construed as sexual harassment.
A fundamental belief of Columbia College Chicago Online is that each member of the community has a right to a healthy and supportive environment for learning and working. Harassment of any form is considered a serious matter. All members of the community are responsible for ensuring that the campus is free from harassment. Complaints of harassment will be promptly and carefully investigated, and all members of the community are assured that they will be free from any and all reprisal from filing a complaint.
E-mail is the official method of communication regarding important deadlines, events, administrative business required for student enrollment, announcements, changes to existing courses or programs. Course related information will be sent via the learning management system, once the class has begun. Students enrolled with Columbia College Chicago Online must check both their e-mail accounts and communication within the learning management system to ensure that they have received important course and college information. In order to receive e-mail notifications from the learning management system, he or she must configure their notification preferences and designate a preferred e-mail address.
Students who are enrolled in a course or program with Columbia College Chicago Online must be opted in to receive all email communications due to most interaction between the college and student body being conducted in this manner.
Please observe the following rules and behaviors (i.e., netiquette) while communicating online:
- Remain professional, respectful, and courteous when interacting with classmates and instructors at all times.
- Discussion posts may contain language that can be misinterpreted so be sure to give others the benefit of the doubt, and keep it in mind when you write your own post or responses.
- If you have a strong opinion on a topic, it is acceptable to express it as long as it is not phrased as an attack or accusation. Please be respectful and gracious with differing opinions.
- When upset, wait before writing your response. Messages posted (or emailed) in anger are often regretted.
- Be sure to proofread your work before posting. It will help make the post easier to read and be understood by your classmates.
- Your instructor reserves the right to delete any post that is deemed inappropriate for the discussion forum, or any other type of communication within the LMS without prior notification to the student. This includes any post containing language that is profane or violates the harassment and sexual harassment policy.
Social Media Policy
Although Columbia College Chicago Online does not officially monitor our student’s online activity, violations of the Student Code of Conduct or official department policy that are brought to the department’s attention will be addressed as needed.
Student Services and Support
Disability Support Services
If you need course adaptations or accommodations because of a disability, please complete the Disability Accommodation Request Form and send to your student advisor before or during the first week of the course so that we may assist you.
Students enrolled in Columbia College Chicago Online will have off- campus access to the main college library’s website. Instructions regarding log-information will be sent to students at the start of the course term, as well as in the course syllabus. If you have any questions, please reach out to your advisor at email@example.com.
Columbia College Chicago Online complies with all local, state, and federal laws and regulations concerning civil rights. Admission and practices of the College are free of any discrimination based on age, race, color, creed, sex, religion, handicap, disability, sexual orientation, gender identity or expression, and national or ethnic origin.
Family Educational Rights and Privacy Act Annual Notice to Students (FERPA)
Columbia College Chicago Online complies with the Family Educational Rights and Privacy Act of 1974 (FERPA or the Act).
Students may inspect and review their education records by submitting a written request to their advisor at firstname.lastname@example.org.
It is Columbia College Chicago Online’s policy that no personally identifiable information from education records will be released without prior written consent of the student, except for that information designated in this policy as directory information and such personally identifiable information that may be disclosed under the circumstances allowed under the Act and regulations passed pursuant to the Act. The institution discloses education records without a student’s prior consent under the FERPA exception for disclosure to school officials with legitimate educational interests. A school official is a person employed by Columbia in an administrative, supervisory, academic, research or support staff position; a person serving on the board of trustees; or a student serving on an official committee, such as a disciplinary or grievance committee. A school official may also include a volunteer or contractor outside of Columbia who performs an institutional service or function for which the College would otherwise use its own employees and who is under the direct control of the College with respect to the use and maintenance of personally identifiable information from education records. The following personnel, without limitation, are granted access to education records without prior written consent of the student as a matter of routine and for legitimate educational purposes: the Registrar, the General Counsel’s Office, the student services directors, and Student Financial Services, Information Technology, College advisors, the President of the College, the Provost, the Vice President for Student Success, the deans, and the chairpersons of the academic departments, and any of their agents. Student educational records are made available to the above designated persons in furtherance of the legitimate educational purposes of record maintenance, evaluation and advising, financial aid evaluation, review for disciplinary and academic action, and billing.
As required by the Act and associated regulations, Columbia College Chicago Online maintains a record of written requests for personally identifiable information whether or not such requests are granted. Each student has the right to inspect and review the record of written requests for disclosures of personally identifiable information that is maintained in his or her permanent record.
Columbia College Chicago Online designates the following information as directory information: the student’s name; information on whether or not a student is registered in the college during the term in which the information is requested; and awards received.
A student has the right to request amendment of his or her education records to ensure that the education record information is not inaccurate, misleading, or in violation of the student’s rights. The procedure to seek amendment of a student’s education records is as follows:
A written request must be submitted to the department stating the reason a student seeks to amend his or her education record and attaching any supporting documentation to the request.
Each student has the right to file a complaint with the United States Department of Education concerning alleged failures by Columbia to comply with the requirements of the Act and the regulations passed pursuant thereto. The name and address of the Office that administers FERPA is: Family Policy Compliance Office, U.S. Department of Education, 400 Maryland Avenue, SW, Washington D.C. 20202.